AI Receptionist for Outlook & Microsoft 365
Relay turns a website into an AI phone receptionist that answers every call 24/7 and books appointments straight into Outlook / Microsoft 365. No prompts, no dashboards — paste a site, connect Outlook, and click build.
How to connect an AI receptionist to Outlook
Create the project
In Relay, create a project for the business and paste its website so the receptionist learns the services and hours.
Connect Outlook
On the Receptionist tab, click Connect Outlook and sign in with your Microsoft 365 or Outlook.com account.
Authorize and set the slot length
Allow Relay to read your calendar and create events, then set the appointment length and time zone.
Build
Click Build — your AI receptionist answers calls and books appointments straight onto your Outlook calendar.
Books on your Outlook calendar
Reads free/busy from Microsoft 365 and writes appointments onto the connected Outlook calendar.
Reschedules and cancels by phone
Callers manage their own appointment on the phone, verified by the number stored on the event.
Built for Microsoft 365 businesses
Honors Outlook's time zones and keeps everything on the calendar your team already lives in.
Built for professional services, corporate consultants, law firms, accountants, clinics, and office-based businesses — any Outlook business that runs on phone calls.
Outlook, answered.
How do I connect an AI receptionist to Outlook?
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Create a project in Relay, click Connect Outlook, sign in with your Microsoft 365 or Outlook.com account, authorize calendar access, set the slot length, then click Build. The receptionist books straight onto your Outlook calendar.
Does it work with Microsoft 365 and Outlook.com?
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Yes. Relay connects through Microsoft to read your calendar and create events on either a Microsoft 365 business account or a personal Outlook.com calendar.
Can it reschedule appointments in Outlook?
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Yes. Callers are verified by the phone number on their appointment, then the receptionist can reschedule or cancel it on the phone.
Will it respect my working hours and time zone?
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Yes. It books in your Outlook time zone, only inside your working hours, and checks availability so it never double-books.
Put an AI receptionist on your Outlook line.
Be first in line when Relay opens — early members get in before the doors do.